Delivering and Refund Policies:
Sagar Ratna have following Delivering and Refund policies:
• Delivering Policies:
• We are delivering the prductonly in Allahabad (Within the range of 15 Km) which is chargeable.
• Delivery Date:
• Kindly book your orders 24 hours before for Dosa and for rest of the Products 2 Days before.
• Margin Time will be around 4 hours (more or Less) on the day of Delivery.
• Margin Time depend upon the distance of delivering address.
• Delivery Date:
• We deliver Monday to Sunday (7 days a week) Time: 11:00 Am to 10:00 Pm (IST)
• Orders booked on same day of Deliveries may get delayed than delivery time
• Festival Time:
• During Festival time Order booked may get late than the expected Delivery Date
• During Holidays like Diwali, Holi, Eid, Raksha Bandhan, Christmas, New Year, Valentine Day, Mothers Day, Bhai Dooj etc it is recommended to book your orders 48 hours before
• We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order as "executed" in the following cases :
• Delivery not done due to wrong address / wrong pin code.
• Recipient not available.
• Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
• Recipient refused the products.
• Delivered the product at the Gate / Reception / Neighbors
• In case of Natural Calamities/ National Bandh or Strikes we reserve the right to reschedule the delivery for another date or entire amount will be refunded if the delivery is not reschedule.
• Delivery Status Enquiries:
• For confirmation regarding the delivering of the orders, it is recommended that you call the concerned authority of Sarar Ratna makers on the delivery date.
• Another suggestion is to e-mail us quoting of order
• However in case there is no one to receive the order at delivering address the delivery man will leave the Business Card at the doorstep of the recipient to call back for the orders and then the order need to be collected by the consignee form the outlet.
• Cancellation of Orders:
• You can cancel your order within 5 hours (of order made by you) Contact us as soon as possible on our Help lines no's about the cancellation of orders otherwise we are not liable to make any kind of refunds.